Find out about the Risks of Invoice Financing

The world of business is filled with unexpected events and unfortunately, not all of them are positive. One situation that lenders face is when a reliable borrower unexpectedly behaves dishonestly. This becomes especially concerning in the world of invoice financing, as fraudulent invoices have the potential to result in substantial financial losses.

From Trustworthy to Treacherous

At the start of a lending partnership everything may go according to plan. The borrower appears low risk; a robust business strategy, punctual payments and precise invoices. Nevertheless, as time goes by and circumstances evolve, certain businesses might veer towards less ethical practices.

The submission of fraudulent invoices is one of those less ethical practices that’s on the mind of every business lender. But fraudulent invoices aren’t always a sign of a fundamentally corrupt business. More often than not, it’s a symptom of deeper financial distress or desperation.

Why Good Businesses Go Bad

In recent months businesses have faced unprecedented difficulties. They may be struggling with reduced sales, disruptions in their supply chains, higher interest rates and the unpredictable nature of the market. As a result, ensuring a consistent cash flow has become an incredibly challenging endeavour for many.

To maintain cash flow and stay afloat, certain businesses may be tempted to manipulate their invoices. Although this might provide temporary relief, the consequences can be severe and long lasting. It not only damages the trust established with lenders but also invites legal repercussions and tarnishes the company’s reputation.

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The Pressures of the Current Economy

The global economic climate plays a pivotal role in determining how businesses operate. When times are tough, there’s an increased pressure to keep the cash flowing. This might lead to:

Overstating Invoices

Businesses may inflate the value of products or services rendered.

Duplicate Invoices

Some businesses may submit the same invoice to multiple financiers or submit it multiple times.

Phantom Invoices

In the worst cases, businesses might generate invoices for goods or services that were never provided.

The Role of Risk Insights in Stopping Invoice Fraud

Given the current economic pressures, lenders must be more vigilant than ever. This is where Honey Badger’s Risk Insights come into play. By providing lenders with credit and fraud risk insights based on company accounts, email addresses, phone numbers and contact information, a risk score can be determined and red flags can be identified.

However, where lenders would typically do this once when onboarding new customers, recent data shows that it’s more important than ever to run risk checks on a regular basis. Why? Because as the name of this blog posts suggests, we’re seeing a rise in good borrowers that become bad.

The Importance of Continuous Risk Insights

Performing Risk Insight checks on a regular basis is a lot like taking your car for a regular service. It’s better to identify potential issues before you break down at the side of the road. In the same vein business can show signs of underlying problems that could indicate increased credit or fraud risk over time.

Key insights to consider include things like overdue company accounts and changes or resignations in directors. Furthermore, running Risk Insights against the companies being invoiced against will detect phantom invoices.

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Conclusion

It’s distressing to witness a good borrower go down the path of deceit. However, by not limiting risk checks exclusively to onboarding, and instead adopting continuous Risk Insights, lenders can identify and mitigate risk before fraud occurs. To explore Risk Insights further check out our article on some less obvious insights, schedule a call with an expert, or request a demo using the form below 👇

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Account Servicing

Stop fraud and improve customer experience during account servicing by eliminating SMS One Time Passwords (OTP). Instead, leverage phone based SIM authentication which involves comparing data generated by the Mobile Network Operator (MNO) with mobile device session data. This provides a foolproof way of proving that an individual is in possession of their two-factor device.

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This new approach to authentication isn’t susceptible to SIM swap attacks and doesn’t require the user to enter a password. Ultimately, account takeover attacks are blocked, while customer experience is improved and the time taken to service a request us reduced.

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Contact Data Cleaning

Contact Data Cleansing verifies that the contact and personal information you hold isn’t out of date or inaccurate. Data is compared against the information held on file by Mobile Network Operators (MNOs). Whether processing a single record or sanitising thousands of records in batch, you’ll quickly identify bad data.

Benefits

The case for maintaining up-to-date records goes way beyond good practice for compliance and regulatory reasons. It’s critical to ensuring customers are contactable. Furthermore, it reduces security threats by ensuring communications aren’t sent to the incorrect individuals.

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SIM Swap Detection

SIM Swap Detection is a critical step in stopping account takeover. Why? Because account takeover attacks commonly exploit the ease of which a phone number can be stolen by simply assigning it to a new SIM. This allows bad actors to intercept communications, such as SMS one-time-passwords (OTP), which are used by 93% of enterprises worldwide to verify customers.

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SIM Swap Detection instantly and silently checks the history of a SIM card to see when it was last swapped. Recent swaps indicate high risk of fraud, allowing you to take appropriate action, such as failing verification or requesting additional security procedures are followed.

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Social Trace

Social Trace significantly reduces the risk of losing contact with your customers by diversifying communication channels. Simply drop the Social Trace widget into your onboarding workflow and allow customers to connect one or more social channels with just a click.

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Lenders who capture social channels are significantly less likely to lose contact with their customers. Why? Because different demographics prefer to engage over different channels. This is particularly important when it comes to collections. Initiating contact over different channels increases your chances of getting a response, which in turn increases the likelihood of resolving late or non payment. 

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Mobile Fraud Check

Mobile Fraud Check allow you detect fraud indicators using data provided by Mobile Network Operators (MNOs). Key checks include device overseas, call forwarding, SIM swap, a high risk number database lookup and much more.

Furthermore, Mobile Fraud KYC allows you to verify a person’s firstname, lastname, date of birth and postcode against the data held on file by MNOs. Since MNOs conduct their own KYC checks on new customers, it gives you the ability to match personal information you collect against a trusted and verified source.

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Mobile Fraud Checks happen instantly and with zero customer friction. The data held by MNOs is often more recent and reliable than other data sources and a level of granularity is provided,  allowing you to see how many and which KYC fields matched.

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Mobile Data for Credit Risk

Mobile Data for Credit Risk delivers the data required to predict credit risk based on a persons mobile phone information. Key data attributes include the network provider, line type, and KYC match information. Working in partnership with lenders we’ve been able to clearly identify correlations between this data and the likelihood of a loan going into arrears.

Benefits

Open Banking Vs Mobile Data. Which is the most effective in predicting bad borrowers? A recent project with a UK lender compared a risk model built with Open Banking against a model built with Honey Badger’s Mobile Data. The results showed that both models outputted almost identical risk scores. The difference? Mobile Data could be deployed immediately with no customer friction required to calculate a risk score.

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Geo Authentication

Geo Authentication™ provides frictionless identity verification that reduces abandonment rates. Users simply select images that they recognise from nearby to their address. In built anti-fraud controls ensure that valid users can complete the challenge whilst bad actors are blocked.

Benefits

Leading lenders such as Amplifi Capital use Geo Authentication during applications as an alternative to more intrusive identity verification checks, such as document uploads, that cause high friction and lead to increased dropouts. Completion rates with Geo Authentication are 28% higher and have subsequently helped drive an increase in revenue for the business.

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